Our Verdict
Fireflies.ai wins
Fireflies wins for most teams; Otter keeps the live-meeting crown. Fireflies' killer feature is simple: unlimited transcription even on the free plan — no monthly minute meter — plus AskFred, an AI chat across your entire meeting history in 100+ languages, and genuinely deep CRM sync that pushes notes and action items into HubSpot/Salesforce automatically. Otter is the industry-standard live transcription engine: Otter Pilot auto-joins your Zoom/Teams/Meet calls, its summaries are the most readable in the category, and keyword search across past audio is excellent. But its free tier rations minutes, the auto-joining bot occasionally embarrasses you in front of clients, and overlapping speakers still trip it up. Fireflies' limits are narrower — 400 minutes of team recording storage on free, needs a calendar invite with a video link, AskFred credits sold separately from $5. Verdict: Fireflies if you want the most meeting intelligence per dollar; Otter if live transcription quality during the call itself is the job.
Otter.ai
Free (300 mins/mo) | Pro $20/mo
AI meeting transcription and note-taking. Real-time transcription, speaker identification, and automated summary. Integrates with Zoom, Teams, and Google Meet.
Strengths
- Industry-standard live transcription for online meetings
- Otter Pilot automatically joins Zoom/Teams/Meet calls
- Generates highly readable meeting summary notes and tasks
- Excellent keyword indexing and search across past audio
Could be better
- Accidentally sharing Otter Pilot to meetings can be awkward
- Struggles with multiple overlapping speakers
- Free tier transcription minutes are limited
✓ Winner
Fireflies.ai
Free (unlimited transcription) | Pro $10/seat/mo | Business $19/seat/mo
AI meeting assistant that transcribes, summarizes, and analyzes calls across Zoom, Meet, and Teams. AskFred AI chat searches your entire meeting library. 100+ integrations including HubSpot and Salesforce.
Strengths
- Unlimited transcription even on the free plan — no monthly minute meter
- AskFred: AI chat across your entire meeting history in 100+ languages
- Deep CRM sync — notes and action items push to HubSpot/Salesforce automatically
- 100+ integrations with Notion, Slack, Asana, and dialers
Could be better
- Free plan caps team storage at 400 minutes of recordings
- Needs a calendar invite with a video link — adds nothing to in-person chats
- AI credits for AskFred sold separately in packs from $5
| Features |
Otter.ai |
Fireflies.ai |
| Rating |
4.5 / 5.0 |
4.5 / 5.0 |
| Pricing Model |
freemium |
freemium |
| Pricing Detail |
Free (300 mins/mo) | Pro $20/mo |
Free (unlimited transcription) | Pro $10/seat/mo | Business $19/seat/mo |
| Category |
other |
other |
| Popularity |
0 views |
0 views |
| Official Site |
Visit Otter.ai → |
Visit Fireflies.ai → |
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